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Privacy Policy

Last Updated: April 29, 2025

At RiseAscend Technologies (“RiseAscend”, “we”, “our”, or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our website and services.


1. Scope and Applicability

This Privacy Policy applies to all visitors and users of our website https://riseascendtech.com and its subdomains, including individuals who:

  • Submit lead, contact, or demo request forms.

  • Are contacted by us for service updates and marketing communications related to their inquiry.

  • Engage with our digital ads on Google, Meta, LinkedIn, and Bing.


2. Information We Collect

A. Information You Provide

When you fill out forms or contact us, we may collect:

  • Name

  • Email Address

  • Phone Number

  • Company Name and Job Title

  • Message or inquiry details

B. Information Collected Automatically

We use cookies and tracking technologies to collect:

  • IP address

  • Browser and device information

  • Website behavior (e.g., pages visited, time on site)

  • Referring URLs

C. Tracking Tools Used

We use third-party services to analyze traffic and improve our marketing:

These platforms may track your activity across websites and services. You may manage or disable cookies through your browser settings.


3. How We Use Your Information

We process your information for the following purposes:

  • To respond to your inquiries and deliver the services or solutions you requested.

  • To send you relevant updates, service information, or marketing emails about related offerings.

  • To analyze site traffic and performance using analytics tools.

  • To improve the usability, security, and performance of our website and services.

  • To comply with legal obligations where applicable.


4. Consent and Communication

By submitting your data via our forms, you expressly:

  • Consent to being contacted by RiseAscend Technologies for your service inquiry.

  • Agree to receive marketing updates on relevant services and solutions you showed interest in.

  • Acknowledge the use of cookies and analytics tracking tools on our website.

You can unsubscribe from marketing emails at any time by clicking the link in the email footer or contacting us directly.


5. Data Sharing and Disclosure

We do not sell your data to third parties.
Your information may be shared with:

  • Authorized employees or service providers (e.g., CRM, email platforms, hosting)

  • Analytics and ad platforms as listed above

  • Legal authorities, only when required by law

All third parties are bound by strict confidentiality and data protection obligations.


6. International Transfers

As a global services provider, your data may be processed outside your country of residence. We implement appropriate safeguards (e.g., contractual clauses) to ensure your data is protected.


7. Data Retention

We retain your data only as long as needed to fulfill the purpose of collection, comply with legal obligations, or until you request its deletion.


8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us immediately at [email protected].


9. Your Rights

Depending on your jurisdiction (India, UAE, US), you may have the right to:

  • Access, correct, or delete your data

  • Object to processing

  • Withdraw consent

  • Lodge a complaint with a data protection authority

To exercise your rights, email us at [email protected].


10. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data, including:

  • SSL encryption

  • Secure storage

  • Access controls and audits


11. Compliance with Regional Laws

We comply with applicable data protection laws including:

  • India: Information Technology Act, 2000; Digital Personal Data Protection Act, 2023.

  • UAE: Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

  • United States: California Consumer Privacy Act (CCPA), where applicable.


12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date. Continued use of the website constitutes your acceptance of the updated terms.


13. Contact Details

For questions, concerns, or requests regarding this Privacy Policy:

Data Protection Officer
RiseAscend Technologies
📍 E-701, PNTC, Times of India Press Road,
Prahlad Nagar, Ahmedabad, Gujarat – 380015, India
📧 Email: [email protected]
📞 Phone: +91 79 4917 1712