Operating in a partly digitised environment, a mid-sized packaged foods and confectionery producer was using Microsoft Dynamics 365 Business Central for basic operations but depending on a disconnected third-party invoicing solution and spreadsheets for demand planning. Forecasting accuracy was compromised by this isolated system, which also upset procurement planning and complicated expansion. The consumer wanted a more intelligent, integrated solution to match sales data with manufacturing and purchasing cycles.
Business Challenges:
- Client already had Business Central but used a separate 3rd-party app for sales and invoicing
- No forecasting tools for production and procurement planning
Client Type:Confectionery & Packaged Foods Brand
Turnover:₹50–60 crore (Estimated)
RiseAscend Suggestions:
The client needed a future-ready ERP setup without disrupting their core operations. RiseAscend proposed enhancing their existing Business Central environment by integrating a forecasting module and connecting their third-party invoicing application. This consultative strategy ensured minimal disruption, faster adoption, and immediate ROI, while setting the foundation for smarter demand planning and procurement cycles aligned to market realities.
Solution Provided:
RiseAscend implemented Business Central with customized modules for:
- Implementing a sales forecasting module within Business Central
- Integrating the external invoicing app via API sync
- Automating demand-based procurement planning
Outcome:
- Improved accuracy in demand forecasting
- Production planning aligned to market trends
- Smooth data sync between invoicing app and Business Central
