A 10-year-old multi-location retail chain managing ₹40 crore in revenue was facing operational bottlenecks due to disconnected PoS systems and warehouse modules across its statewide footprint. The client needed seamless PoS integrations and cross-warehouse inventory visibility to scale its retail operations efficiently.
Business Challenges:
- Fragmented warehouse operations across multiple state-level locations
- Need for seamless integration of PoS devices and payment gateways
- Inventory discrepancies across outlets
Client Type: Chain Retail Business (Multi-location)
Years in Business: 10+ years
Turnover: ₹40 crore
RiseAscend Suggestions:
Given the client’s expanding retail footprint and fragmented PoS ecosystem, RiseAscend recommended a phased Business Central rollout focused on cross-location inventory control and device integration. We emphasized aligning warehouse operations with payment reconciliation flows, offering a modular implementation roadmap that ensured rapid stabilization across state-level warehouses without disrupting ongoing retail activity.
Solution Provided:
RiseAscend implemented Microsoft Dynamics 365 Business Central to digitize the client’s entire operational backbone. The solution covered:
- Inventory and warehouse management modules
- Integration of PoS devices across all retail locations
- Payment gateway integrations for real-time transaction syncing
- Cross-warehouse inventory control and stock movement tracking
Outcome:
- End-to-end retail visibility within 60 days
- Unified PoS and inventory sync across outlets
- Streamlined operations and improved order accuracy
