A logistics and distribution company with a revenue over ₹50 crore had to completely change its invoicing processes, inventory accuracy, and shipment tracking. Real-time visibility deficits were impacting cash flow and delivery schedules, so an agile ERP solution customised for high-volume freight operations was needed.
Business Challenges:
- Shipment delays due to lack of tracking visibility
- Inefficiencies in inventory and freight management
- Manual invoicing impacting cash flow
Client Type: Logistics & Distribution Company
Turnover: ₹50 crore+
RiseAscend Suggestions:
RiseAscend advised a Business Central deployment tailored for shipment automation and carrier system integration given the high operational complexity and necessity for real-time fleet and inventory tracking. A logistics-first perspective guided the solution, which aimed to simplify dispatch procedures, increase visibility via dashboards, and allow quicker, automated billing to enhance total delivery times and cash flow.
Solution Provided:
RiseAscend implemented Microsoft Dynamics 365 Business Central to digitize the client’s entire operational backbone. The solution covered:
- Automate shipment tracking and warehouse operations
- Integrate with shipping carriers
- Provide customized dashboards for real-time visibility into freight and stock movement
- Enable automated invoicing workflows
Outcome:
- Shipping delays reduced by 20% through live tracking and workflow automation
- Operational efficiency increased by 30%
- Improved cash flow via faster, automated invoicing processes
